Joyce Granville - Operations Specialist

I provide our Sales Representatives with accurate installation and delivery quotes for their customers, ensuring each project runs smoothly from start to finish. I also support our Billing Department, helping to maintain accuracy and efficiency in all installation and shipping invoices.
My focus is on creating clear communication, dependable service, and seamless coordination between teams — all to deliver an exceptional customer experience.
How did you get into fitness/ the fitness industry?
The fitness industry found me. I believe that devoting time to your passion is a healthy outlet for everyone.
What do you like best about your job?
When it comes to work, what I love most about my job is the amazing team I get to work with and the connections I get to make. Talking to people, learning their stories, and collaborating toward shared goals truly makes a difference.
Which Core Value means the most to you and why?
The Core Values are all important but, if I had to pick one it would be gratitude. Everyone you meet in life adds to my gratitude in some form or another. It inspires me to be better and do better.
What is your favorite TAC product and why?
My favorite TAC product is the Abs Coaster! I love its ingenuity and how effective it is at engaging the core. It’s such a smart design — simple, yet incredibly powerful for anyone looking to take their ab training to the next level.
What is something you enjoy doing outside of work?
Outside of work, I love spending time with my grandkids and going to the beach. There’s nothing better than enjoying family time and the sound of the waves!
Anything else you would like people to know?
As much as I love to cook, I’m actually a pretty finicky eater it always makes people laugh!